PRIVACY POLICY

“APARTAMENTOS EL TIEMPO” is committed to protecting the privacy of users who access this website and/or any of its services. The use of the website and/or any of the services offered by “APARTAMENTOS EL TIEMPO” implies the acceptance by the user of the provisions contained in this Privacy Policy and that their personal data will be processed as stipulated.

Please note that, although there may be links from our website to other websites, this Privacy Policy does not apply to other companies or organisations to which the website is redirected. “APARTAMENTOS EL TIEMPO” does not control the content of third-party websites nor accepts any type of responsibility for the content or privacy policies of these websites.

PRIVACY ISSUES

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights, we offer you the following information regarding the processing of personal data that you may provide to us.

Who is the data controller for the processing of your data?

ALHAMBRA CEREZAL SL (“APARTAMENTOS EL TIEMPO”)

Our identifying details can be found at the top of this Legal Notice.

We process the information provided to us in order to deliver and invoice our services and products.

If you give us your consent, we may also process your data to send you information about products, services or activities.

How long will we keep your data?

The personal data provided will be kept for the time strictly necessary, that is, as long as you are a user of our services or wish to continue receiving information.

What legitimation do we have to process your data?

The legal basis for the processing of your data is the consent that you grant us.

Minors under 14 years old: It will be understood that information sent by minors under 14 has been provided with the consent of their legal representatives. Otherwise, the legal representative must notify it as soon as possible.

Likewise, we may process your data for compliance with legal obligations or for the execution of a contract to which you are a party.

To whom will we communicate your data?

The data will not be communicated to third parties, except under legal obligation or when necessary to fulfil the purpose of the processing.

What rights does the user have and how to exercise them?

Any person has the right to obtain confirmation as to whether or not we are processing their personal data.

Likewise, you may withdraw your previously granted consent at any time.

Interested parties have the right to:

  • Access their personal data.
  • Request the rectification of inaccurate data.
  • Request the erasure of their data when they are no longer necessary.
  • Request the restriction of processing.
  • Object to the processing of their data.
  • Request the portability of their data.
  • Not be subject to automated decisions.
  • Lodge a complaint with the competent supervisory authority.

How can you exercise your rights?

You may exercise your rights of access, rectification, restriction, portability, information, erasure, cancellation and objection, as well as the right not to be subject to automated individual decisions, by means of a written request accompanied by a copy of an identity-proving document addressed to:

ALHAMBRA CEREZAL SL (“APARTAMENTOS EL TIEMPO”)
C/ Barcelona nº 4-6, 28012 Madrid (Spain)

Or by email to: info@apartamentosdeltiempo.com

How have we obtained your data?

The personal data we process come from the data subject themselves, who guarantees that the data provided are true and undertakes to communicate any modification thereof.

Data marked with an asterisk in our forms will be mandatory in order to provide the requested service.

What data do we process?

The categories of data processed may include:

  • Identifying data.
  • Postal addresses.
  • Email addresses.
  • Other data requested through our forms.

We only process the data necessary for the correct provision of our services and the management of our activity.

For what purpose do we process your data?

We may process your personal data for the following purposes:

  • Provide the contracted accommodation services.
  • Respond to requests for information.
  • Comply with legal obligations.
  • Plan and develop internal organisational aspects.
  • Manage budgets and projects.
  • Process payments related to the contracted services.
  • Administer the website.
  • Manage any additional purpose for which your consent has been previously requested.

WHAT SECURITY MEASURES DO WE APPLY?

We apply the security measures provided for in Article 32 of the GDPR, adopting the technical and organisational measures necessary to guarantee a level of security appropriate to the risk.

These measures ensure the:

  • Confidentiality.
  • Integrity.
  • Availability.
  • Permanent resilience of processing systems and services.

Among other measures, we apply:

  • Information to staff on data processing policies.
  • Regular backup copies.
  • Access control to data.
  • Regular verification, evaluation and assessment processes.

EXCLUSION OF LIABILITY

“APARTAMENTOS EL TIEMPO” acts with the maximum possible diligence to keep the information published on its website updated.

However, it does not guarantee nor assume any responsibility for the accuracy, completeness or updating of the contents, reserving the right to modify them at any time.

Likewise, it will not be responsible for information that may be obtained through external links included on the website.

Commercial relationships with clients will be governed by the general conditions that, where applicable, are specifically established for each service or by the particular agreements signed between the parties.

INFORMATION POLICY AND COMMERCIAL ADVERTISING

“APARTAMENTOS EL TIEMPO” undertakes not to engage in misleading advertising.

Formal or numerical errors that may appear as a result of maintenance processes or incomplete updates of the information contained on the website will not be considered misleading advertising.

In the event of detecting such errors, the entity undertakes to correct them as soon as possible.

Likewise, it undertakes not to send commercial communications without identifying them as such and without having the prior consent of the recipient, in accordance with Law 34/2002 on Information Society Services and Electronic Commerce.

Communications necessary for the maintenance of the existing contractual relationship with clients, as well as those related to the provision of the contracted services, will not be considered commercial communications.

CONDITIONS OF USE. JURISDICTION AND APPLICABLE LAWS

The use of this website implies full acceptance of the terms contained in this Legal Notice.

This Legal Notice and all relationships established between “APARTAMENTOS EL TIEMPO”, users and the services offered through the website will be governed by current Spanish legislation.

Last review: September 2025.